Edwards & Associates is one of the most unique, dynamic and revolutionary family law firms in the state of Georgia. These are just a few of the things that make us different from other law firms:
Location, Location, Location
A family law case is hard enough without worrying about fighting traffic to make it to your attorney's office. We provide four office locations throughout Metro Atlanta. Appointments can be made with the attorneys at any of the office locations.
Technology
Is your attorney still mailing you forms to fill out? Have you missed a court date because the mail was late or misdirected? At Edwards & Associates, those antiquated methods of client contact are out. Our office uses cutting-edge technology to handle our cases and communicate with our clients. Family law matters can be especially time-sensitive; therefore, all documents and correspondence received are scanned and uploaded to the secure client server the same day for their review. All pleadings are sent to the client for review prior to filing. We have converted all court-required forms to electronic format, so the client can type their answers and e-mail back to our office. This automated process allows for quick handling of cases, and reduces the clients' overall costs. Our office is committed to paperless efficiency, and to providing our clients with the timeliest updated feedback available through e-mail and e-communications.
No Nickel-and-Diming
Most attorneys will charge for out-of-pocket expenses, which will increase your bill. When interviewing attorneys, be sure to ask if they charge for extra expenses. 9 times out of 10, they do. We do not. We do not charge for routine out-of-pocket expenses, which will save you money over the life of your case. We do not charge for mileage to get to court. We do not charge for long distance calls and faxes. We do not charge for postage, research subscription fees, courier fees or per page copy fees. We subscribe to a state-of-the-art server which allows every client to have 24/7 access to their case. We do not pass this cost on to our clients. It is our pleasure to provide them this service. We are too busy working on your case to figure out ways to nickel-and-dime you.
Are you afraid to call your attorney because you do not want to bet billed? Edwards & Associates continues to revolutionize customer service as it relates to Fathers' Rights and family law. We have listened to our clients, and one of their major concerns is regarding telephone calls. We pledge to return all phone calls within 24 hours. We also are going one step further and will not charge for client phone calls under 15 minutes. This means, our clients can call us for status updates and brainstorming sessions with their attorney without fear of running up their bill. We know of no other family law firm - or any law firm for that matter - that has such a policy.
24/7 Access to File — Now Available
Did you lose that important court document that we sent you? Did your computer crash and all of your documents disappeared? Is it the weekend,and you need to remember what your parenting time is immediately? Edwards & Associates has launched WorkZone®, a revolutionary product that allows clients access to their file 24 hours a day, 7 days a week, from wherever there is an internet connection. Your life moves at the speed of light. Shouldn't your law firm?
Experience and Training
Ms. Edwards has practiced family law for years in twenty-seven different counties in Georgia, in State, Superior and Federal courts. She focused her practice on family law in an effort to effect a change towards cooperative, cost-effective resolution of family law disputes. Our firm has a commitment to practice only family law matters, thereby allowing our staff to be on the cutting-edge of new case law, judge changes and procedures that affect your case. We do not rest on our laurels, but constantly strive to seek out the most recent changes in law and procedure that will assist our clients.
Fair Billing
Our fee structure will be clearly set out in our retainer agreement, along with our hourly rates. We do not charge for routine out-of-pocket expenses, which will save you money over the life of your case. We do not charge for mileage to get to court. We do not charge for long distance calls and faxes. We do not charge for postage, research subscription fees, or courier fees. We are too busy working on your case to figure out ways to nickel-and-dime you.
Our clients find our fees to be reasonable and fair. We send billing statements every two weeks, so you are never surprised with a large bill you cannot pay. We offer a lower, "evergreen" retainer. For those clients who cannot afford our normal retainer, a lower retainer is offered, provided the client always replenishes to the minimum level. This retainer has allowed our middle-income clients to afford legal representation, as opposed to having to come up with a $10,000 retainer just to start a case.
Accessibility
All phone calls received will be returned within 24 hours. If the attorney cannot return the call personally, you will receive a call or communication from a staff member who will explain the delay and assist you in any way they can. Ms. Edwards uses an iPhone for remote e-mail access, so her clients are able to reach her in the event they have an emergency development in their case. Ms. Edwards is always available to her clients for consultations about their case upon request; however, most clients do not need to exercise this option. Our office will update you at least once per week on the status of your case, and will contact you promptly if a development occurs. In addition, the server is constantly updated with received filings, correspondence and pleadings.
404.381.1156
We serve clients throughout the Greater Atlanta, Georgia, area through offices in Gwinnett, Cobb, Fulton and Forsyth County. We also practice in Clayton, Rockdale and DeKalb.
